Microsoft Certified Desktop Support Technician (MCDST) Certification

Boost your IT support career with unmatched validation as a Microsoft Certified Desktop Support Technician (MCDST). This certification proves your ability to successfully troubleshoot desktop environments that run on the Windows operating system. It also shows that you have the necessary soft skills to educate users and help them solve hardware and software operation and application problems on Windows.

By earning the Microsoft Certified Desktop Support Technician (MCDST) certification, you can help validate the unique set of skills required to succeed in a variety of job roles, such as help desk technician, customer support representative, computer support specialist, technical support representative, and technical support specialist.

In addition to those listed below, candidates can also earn a Microsoft Certified Professional (MCP) certification by passing any current Microsoft certification exam. Complete certification requirements are located on the Microsoft Training and Certification Web site at http://www.microsoft.com/learning/en/us/certification/view-by-name.aspx for more information.