CyberLearning.org - GUARANTEE

CyberLearning Certification Quality Guarantee

CyberLearning Certification Quality Guarantee is your assurance that our courses will truly help prepare you to pass the certification exams that are covered by CyberLearning course series on the certification topic. If you fail to pass a certification exam after completing the appropriate CyberLearning course series, CyberLearning will refund your subscription cost. To be eligible to receive a refund:

1. The exam taker must have received an overall score of at least 80% on each of CyberLearning courses within the applicable certification series of courses;

2. The exam taker must complete the certification exam at an approved testing center within 30 days of completing the appropriate CyberLearning series of courses; and

3. You must send CyberLearning (i) printed copies of the scores for each CyberLearning skill assessment test within the course series, (ii) a signed copy of the complete and original test score sheet from the authorized testing center containing the exam taker's name, the certification exam taken, the date the exam was taken and the failed exam score; and (iii) the exam taker's complete business address including city, state and post/zip code (no P.O. boxes please).

All refund requests must be mailed to CyberLearning, Attn: Course Refunds, 4926-C EISENHOWER AVE., Alexandria, VA 22304. The amount refunded will be the per user subscription cost. The subscription cost paid by any one individual will only be refunded once.

CyberLearning reserves the right to suspend, terminate or change the terms and conditions of its Quality Guarantee Program at anytime. CyberLearning failure to insist on or enforce strict performance of this Quality Guarantee Program shall not be construed as a waiver by CyberLearning. This shall not be interpreted to confer any rights or remedies on any third parties.