I
am interested in taking a course. How can I get started?
For a complete list of the courses that we offer, please visit
our online
catalog. You may click a selected course or series title link,
which should provide you with the necessary information to help
you decide your enrollment, such as course descriptions and pricing.
When you are ready to enroll, just click the appropriate enrollment
link. Purchases can be made online using your credit card, or
you may complete & print the registration form and fax it
to us at: 703-823-9999 (ATTN: Registration). Once all the necessary
information is received, our Registration staff shall begin processing
your payment & enrollment. Upon completion, you will receive
a confirmation email within 24 hours, which will also provide
you with basic instructions to help you get started. [return
to top]
How
much time do I have to complete my course?
As described in our Courseware License, students can access our
courses for a period of twelve (12) months from the date of registration.
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I
am interested in taking a course, but I'm not sure if the course
will be suited to my skill level.
To view the prerequisites for any of our courses, you may start
by searching through our catalog.
Once you click the link for the desired course, you will be taken
to page that will provide you with all the necessary information,
including a list of course prerequisites, objectives, and required
software. [return to top]
What
courses do you offer?
Please refer to our online
catalog to view our current list of available courses. [return
to top]
I
read through our course catalog and still cannot find the course
I wish to take.
We update our course catalog on a regular basis. If you do not
find your desired course, then we do not offer it at this time.
Please email us
your course suggestion. We will take note of your interest and
keep it in mind as we move forward in planning our catalog content.
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How
can I confirm that my course registration was received?
To confirm that you have successfully registered for your course(s)
please read the following in the order listed below:
- Verify
that you have received a confirmation email from CyberLearning,
which includes the words "Thank you for registering
at CyberLearning" in the Subject line.
- Visit CyberLearning,
and enter the Username/Student ID and Password you selected
when you registered.
- If you
still cannot confirm your registration, please email
us. [return to top]
How
do I change my student ID, password, or any other personal information
under my account?
Your student ID can only be updated by CyberLearning Support for
security reasons. However, if you would like to change your student
ID, just email us.
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Do
I have to browse through my course every time I log in, so I can
get to where I last read?
No, every time you access your course, you are automatically taken
to the most recent lesson page viewed. Our courses utilize a special
tracking system, which records your progress within a course.
In addition, this system automatically 'bookmarks' your last location,
which allows you to log in from any computer and continue with
your course seamlessly. Another helpful tip would be to use our
SYLLABUS to manually navigate through the course by clicking a
selected module or lesson.
NOTE: Our tracking system will always supercede the SYLLABUS function
once you exit your course. [return
to top]
What
forms of payment do you accept for the purchase of a course?
We accept credit cards, checks, or money orders for course purchases.
[return to top]
How
can I get a receipt for the courses that I purchased?
Please complete our Support Request Form include the following
details in the comment field:
- address
of registrant or fax number of registrant
- last 4
digits of the credit card used when the course was purchased
- Or mode
of payment information with check/money order #
Your
request will then be processed according to the information provided.
[return to top]
Do
you offer discounts for your courses?
CyberLearning offers discounts when courses are purchased in quantities.
Call 703-823-9999 for further details.
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